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Our FAQs

If your loved one passes away at home, it is important to remain calm. If the death has been expected, the doctor who has been treating your loved one should be contacted, providing they have seen the doctor within the previous 14 days of their death. The doctor will either attend to confirm the death or will give permission for your loved one to be transferred into the care of Far & Beyond Funeral Services. If the death has not been expected you will need to contact the GP of your loved one, they will then visit your home address to confirm the death and issue the Medical Certificate of Cause of Death. You can then contact Far & Beyond Funeral Services and we will take over the care of your loved one.

If your loved one has been an in-patient, the doctors who have been treating your loved one will usually issue the Medical Certificate of Cause of Death. You will usually be given the opportunity to sit with your loved one before they are transferred to the mortuary. When you are ready for your loved one to be collected, you will need to contact Far & Beyond Funeral Services. We will then collect your loved one from hospital, and transfer them into our care.

If the doctor will not issue a Medical Certificate of Cause of Death, this will usually be because the circumstances surrounding the death of your loved one mean that a Coroner should be involved for further investigation. The doctor may not issue the Medical Certificate of Cause of Death for a number of reasons such as;

  • Your loved one has passed away suddenly and the cause of death is unknown.
  • Your loved one has passed away due to violence.
  • Your loved one has passed away in prison.
  • Your loved one has passed away unnaturally.
  • Your loved one has passed away in a place or circumstance which requires an inquest.
  • The doctor can only complete the Medical Certificate of Cause of Death if they know the cause of death and have seen your loved one for the same illness during the 14 days prior to them passing away.

All deaths within the UK have to be registered, a death should be registered within five days. If this is not going to be possible the registrar must be informed of the circumstances within the five-day period.

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